In case of an emergency, Doug’s Heating & Air Conditioning is available for you even after office hours. We know that when a furnace or heating system fails in the kind of cold weather we’re currently experiencing it is a true emergency. This is why we have our technicians on call 24 hours and 7 days a week.
When you are experiencing an after hours emergency, call 309-764-2500 and press #2 to activate our emergency voice mail. Please leave a message stating the problem you are currently experiencing with your furnace, generator or other heating device. This message is then automatically forwarded to one of our technicians, who will try to get back to you within an hour.
At Doug’s Heating & Air Conditioning, we want to make sure you only pay for the services you need. This is why our technicians will walk you through some simple steps on how to fix the heater yourself first. If it is not an easy fix, one of our technicians will travel to your home to get heat back into your house as soon as possible.